Social media and messaging apps play a role in the extremist “radicalisation” of individuals. Tech companies have tried to get better at identifying extremist content and taking it down, but some specialists advocate an alternative approach – to use these platforms to engage with extremists one-to-one, to confront them and talk them round.Last year, the Institute for Strategic Dialogue in London organised hundreds of conversations on Facebook messenger between activists and those expressing extreme Islamist and far-right sympathies. World Hacks has been given exclusive access to their report.This experiment raises many moral and practical questions. Do those posting extreme views online still have a right to privacy? At what point do we judge someone as suitable for this kind of intervention? And what exactly is the best way to start a conversation with an extremist?Presenter: Elizabeth Davies
Producer: William KremerPhoto credit: Colin Bidwell (BBC)CORRECTION: In this programme, we say that counter-conversations were part of Facebook’s Online Civil Courage Initiative (OCCI). It was in fact a separate project, also funded by Facebook.